Create3 Base constant red light - no boot possible

[Shank404]

How are you connecting to your Create 3?

USB Ethernet (ROS 2)

Computer(s) Model(s) and Operating System(s)

Ubuntu 20.04

Which version of ROS 2 is installed on your computer?

Galactic

Which firmware version is installed on your robot?

Galactic - Can't properly say which specific version

Which RMW is your robot running?

I don't know

Does your robot have an assigned namespace? If so, please share.

/locobot/mobile_base/

Is the robot connected to a network? If so, what is the network type?

Local Network

Are there multiple Create 3 robots connected to your network?

No

Is multicast enabled?

Yes

What is the Adapter Board's USB/BLE Toggle currently switched to?

USB

Describe your question.

Hello,
i do have a problem with our Create3 Base which we use in our laboratory setting.
After changing the namespace to " /locobot/mobile_base/" and restarting
the base, we now can't properly boot the base.
At the beginning the status led shines white and after a while we get a constant red light.
We didn't found a way to factory reset the base without using the webinterface which first gets exposed after booting the system.

Maybe someone of you guys could help me with this issue.

Best regards,
Nico

[Shank404]

We did try to pull the battery for 15 minutes and reboot the robot.
But that doesn't showed the effect we were hoping.
Constant Red Light after the boot.

[justinIRBT]

If there is a configuration issue preventing the application from starting, it shouldn’t prevent the webserver from running. Was the robot provisioned to the wifi? If not, you should be able to access the webserver over the usb to Ethernet interface with the 192.168.186.2 address of the robot.

[Shank404]

Sorry for the late response...

I really appreciated your answer.
Thanks a lot!

This was exactly how i got back into the webgui ❤️

[justinIRBT]

One other possibility is if there is another robot with the same namespace on the same network. That will saturate the robot's CPU (from seeing each others topics) and cause it to become unresponsive.